Rob has demonstrated the highest standards of integrity and has shown 100% commitment to the company during his time with us. During the latter few months, Rob willingly stepped into cover a key operational role in the south, which involved him being away from home extensively. Without his support, we would not have been able to deliver the strong result for our year end. We would like to extend our thanks to Rob for all his hard work and would recommend his services to any other company without reservation. We wish him well for the future.

Mandy Fitzmaurice HR Director Connaught Compliance Ltd

Rob has worked for NPower hometeam for 6 months as Interim Customer Services Manager. This business has grown significantly since a major acquisition in September 07. During these six months the division has had to undergo major change and has faced some key challenges putting great demands on all of the management team. Rob has responded extremely well to these challenges and worked alongside the senior team to help transform performance and deliver cultural change, all the time maintaining good humour. He has also played a key role in driving major projects which will deliver substantial gains in the future. In the last six months Rob has worked very hard displaying great commitment and professional integrity. I would like to extend my thanks to Rob for all his hard work and would recommend his services to any other company without reservation. 13th November 2007

Chris Thewlis, National Operations Director Npower Hometeam Limited

“..at Bennetts Rob led the way in Performance improvement. As part of a small team he contributed greatly to the business turnaround, successfully managing the sales operation and overhead structure. Rob also played a vital role in the business sale ..”

Paul Bown, Former Chairman Connells Estate Agents, Former Chairman Bennetts Insurance, Managing Director Waterside Developments UK Limited, Managing Director Chain Savers Limited

“Rob has the ability to understand, quantify and prioritise key operational success factors in financial terms, and communicate them in a clear way to all levels”

Gerry Cox, Managing Director Mag Kitchens and Bathrooms, Former Commercial Director Hays RIS, Former Commercial Director Ecoquip

“Rob worked in I & C Metering (a £60M p.a. turnover/ £250M capital business – part of National Grid Metering – recently set up a separate entity) as our interim head of finance, supporting the business operation through a period of change and also making a strong contribution as a member of the management team. His experience and knowledge enabled him to quickly get to grips with the key operational drivers, to set up stand alone P & L accounts and other financial reporting to assist business decisions. His key strength’s are around the practicalities of running operational business coupled with a highly effective approach to managing relationships, often with good humour, to both extract information and to assist his colleagues with difficult decisions e.g. delivering cost savings. His substantial contributions served to bring financial order to I & C in a relatively short timescale.”

Dr Colin Evans, General Manager Industrial & Commercial Metering – National Grid

“Rob, with his team, has done a tremendous job for me, and Connaught Plc, in his role as Interim Regional Director and Strategy Planning Consultant. He has worked with high energy and commitment at 4 different sites, covering at one time or another the whole of the country and influencing approximately 300 staff. In his 11 months with us he implemented culture change, helped re-engineer our processes, and closed 2 under performing offices, a great achievement given the time scales. Teams under his direct control delivered 58% productivity increases. His ability to coach and influence at all levels was a real bonus and our business is now better positioned for the future because of Rob’s direct actions. He has certainly delivered value for money. I conclude that I would have no hesitations about employing Rob again indeed it was hoped that he would accept a position with Connaught, but much to our disappointment Rob decided to look for new challenges””.. Having worked with Rob before I approached him to provide our business with real accountability and reinforce the commerciality of our team..”

Ian Darbyshire, CEO Tourism South Australia former Divisional Director of Connaught

“Rob was brought in by National Grid Metering to address a critical and commercially sensitive business problem. Having previously worked for the business, Rob had developed a reputation as someone who had the presence and ability to get things done, and so was a natural choice to lead a cross-functional team in mitigating a significant business risk. Having established the extent of the problem and the potential business impact, Rob facilitated negotiations with industry partners and gained executive agreement to a set of recommendations. He established clear priorities and action plans; mobilised a service provider to deliver a significant work programme, and then steered the team through the steps necessary to neutralise the problem. Rob was successful in establishing a sense of urgency and focus. He applied sound business judgement to establish the priorities and principles required to mitigate the most significant risk elements and then provided the energy to keep things moving when the going got tough. Rob’s no-nonsense approach to managing stakeholders (he is a true Yorkshire man!) enabled him to deliver results whilst keeping people on side. He has been a real pleasure to work with and will be an asset on any business improvement project.” February 17, 2011

Janet Jordan, Change Manager National Grid

I worked for Rob in the role of Credit Controller during his time at Connaught. Rob was a challenging but supportive boss so it was natural for me to seek his guidance when I chose to set up my own business of Cash Collection services. His skill in leading me to the right answers not only sped up the process but gave me the confidence to go for it”

Jayne Seymour, Owner Seymour Cash

“Rob is a hard working manager who takes a pragmatic approach to solving issues. His relationship management is very good & he has the ability to put all parties at ease during commercial meetings that gets the best out of all parties” February 21, 2012

Bryan Lamont, Regional Director Clancy Docwra
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